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Supply chain

Unlock the potential of third-party logistics providers (3PLs) to transform your supply chain with expert services in transportation, warehousing, and final mile delivery, driving efficiency and cost savings for your business.

27 Jun 2024

The Logistics of Supply Chain


In today's fast-paced and ever-evolving marketplace, the need for specialized expertise in navigating supply chain complexities has never been greater. This is where providers of third-party logistics (3PL) step in.

These companies offer different services. Some of these services include truckload shipping, less than truckload (LTL), intermodal freight services, warehousing, and dedicated service options. By tapping into the expertise of 3PLs, businesses can streamline their supply chain, enhancing efficiency and responsiveness.

In this guide, we will explore 3PLs, their benefits, and how they can help businesses of any size. Let's explore how 3PLs can be the linchpin of a highly effective supply chain strategy.

What Is a 3PL?

A third-party logistics provider (3PL) is a company that businesses employ to manage all or part of their supply chain and logistics operations.

This broad range of services can include not only transportation and warehousing but also inventory management and the crucial final mile delivery that puts products into customers' hands.

Businesses often turn to 3PLs to shed the burdens of supply chain management, freeing them to concentrate on what they do best—whether that's creating new products, marketing, or providing top-notch customer service. By partnering with a 3PL, companies can potentially reduce their overhead and operating costs significantly.

Supply Chain Management

One primary service offered by 3PLs is comprehensive supply chain management. This encompasses the meticulous coordination of shipments, oversight of inventory levels, and the optimization of transportation routes to guarantee on-time deliveries. Taking the reins on these operations, 3PLs enable businesses to save precious time and resources.

With a 3PL managing your supply chain, you can reduce costs and benefit from their expertise in handling regulatory requirements and customs for international shipments. This is invaluable for companies looking to expand globally or those with an existing worldwide presence.

Freight Brokerage

Freight brokerage, a cornerstone service of many 3PLs, involves pairing up shippers with carriers to move goods efficiently. This service is not just about finding a truck; it's about negotiating rates, coordinating logistics details, and providing businesses with real-time tracking of their shipments. This brokerage service is a boon for businesses, as it allows them to tap into an extensive network of carriers, which they might not have had access to on their own.

Jillamy can significantly reduce costs for over-the-road (OTR), less-than-truckload (LTL), and intermodal transportation. By leveraging their extensive network and strong carrier relationships, Jillamy secures favorable rates for OTR and LTL shipments. Their expertise also includes managing complex intermodal logistics, integrating truck, rail, and sea transport to maximize efficiency and cost-effectiveness. They specialize in expedited shipping, temperature-controlled freight, and hauling specialized equipment.

Moreover, 3PLs like Jillamy use their volume and relationships to secure more favorable rates, which can then be passed on to their clients, potentially resulting in significant cost savings. With Jillamy, businesses can benefit from a tailored approach to freight brokerage, ensuring their goods are moved in the most efficient and cost-effective manner possible.



The warehousing services offered by 3PLs include more than just storage. These services extend to the entire management of inventory, which incorporates receiving goods, storing them efficiently, and ensuring they are shipped out on time. Moreover, 3PL warehousing often includes value-added services such as picking and packing, kitting, and even light assembly.

Additionally, 3PLs provide comprehensive packaging solutions, ensuring products are securely and attractively packed for shipment. This is particularly beneficial for e-commerce businesses that need to manage high volumes of orders and ensure quick, accurate fulfillment. 3PLs also handle order fulfillment, managing everything from the initial order receipt to the final delivery to the customer, enhancing the overall efficiency and customer satisfaction.

By outsourcing warehousing, packaging, and fulfillment to a 3PL, companies can avoid the overhead of running their own storage and distribution facilities. They can also benefit from the 3PL's expertise in warehouse management systems (WMS), which provide real-time data crucial for maintaining optimal inventory levels, forecasting demand, and ensuring timely delivery. This comprehensive approach allows businesses to focus on their core operations while ensuring their supply chain runs smoothly and efficiently.

Final Mile Delivery

The last stage in the supply chain, known as the final mile delivery, is critical for customer satisfaction. It entails the precise coordination and execution of delivering products to the end customer's doorstep. 3PLs are adept at navigating this last, often tricky, part of the journey.

Through their final mile delivery services, 3PLs can offer businesses more than just delivery; they provide a customer experience. This can include appointment setting, in-home installation, or white-glove services, which handle delicate or high-value items with extra care. 

By outsourcing this stage, companies can enhance customer satisfaction and build loyalty, all while reducing the logistical headaches associated with managing delivery fleets and customer service issues.

Why Use a 3PL?

The decision to employ a 3PL can be transformative for businesses, as it presents numerous advantages. Here are some of the most compelling reasons why businesses, from small startups to global enterprises, might choose to work with a 3PL.

Cost Savings

One of the most tangible benefits of partnering with a 3PL is the potential for cost savings. By leveraging a 3PL's existing infrastructure and scale, companies can cut down on the expenses of maintaining their own supply chain facilities and staff. The cost savings can be particularly significant for smaller businesses that might otherwise struggle with the logistics of scaling up.

Moreover, 3PLs can provide access to advanced analytics and reporting tools, enabling businesses to make data-driven decisions that can further reduce costs. 

These tools can identify issues in the supply chain, like unused shipping routes or warehouse space, helping companies allocate resources more strategically.


Scalability is a crucial consideration for any business experiencing growth or facing seasonal demand fluctuations. A 3PL provides the flexibility to scale logistics operations up or down without the need for significant capital investment. This means businesses can respond to market demands swiftly and effectively.

For startups and small businesses, the scalability offered by 3PLs can be particularly appealing. These companies can tap into logistics capabilities that rival their larger competitors without the same upfront investment, leveling the playing field and allowing them to grow their market share.

Expertise and Technology

3PLs are at the forefront of logistics technology, offering advanced solutions that can help optimize supply chain operations. By collaborating with a 3PL, companies can take advantage of sophisticated software systems for inventory management, transportation management, and order fulfillment without the hefty investment typically required for such technology.

The expertise of 3PLs extends beyond their technological prowess; it also encompasses their deep knowledge of logistics best practices and regulatory compliance. This expertise ensures that businesses can navigate the complex landscape of global trade with confidence, knowing that their logistics partner is mitigating risks and managing compliance on their behalf.

Real-World Examples

Let's look at some examples of businesses that have benefited from working with a 3PL. This will show how partnering with a 3PL can have a positive impact.

Company A: Retail Business

Company A, an online clothing and accessories retailer, faced challenges in managing their growing inventory and fulfilling customer orders promptly. As their business expanded, these challenges became more acute, prompting them to seek a solution that would allow them to maintain focus on product development and marketing.

By partnering with a 3PL for warehousing and final mile delivery, Company A was able to delegate their supply chain responsibilities to experts. This decision not only reduced their overhead costs but also resulted in a more efficient supply chain. The 3PL's advanced technology and expertise led to faster delivery times, which in turn increased customer satisfaction and loyalty.


Company B: E-commerce Business

Company B, an e-commerce enterprise specializing in health and beauty products, experienced a surge in growth and needed to scale their supply chain quickly. The company's existing infrastructure couldn't keep pace with the escalating demand, creating a bottleneck that threatened to impede further growth.

They turned to a 3PL that offered comprehensive services, including warehousing, truckload, and LTL, which enabled them to expand their operations seamlessly. The partnership allowed Company B to leverage the 3PL's robust technology and logistics network, optimizing their supply chain and effectively managing the increased order volume.

Who Can Benefit from Using a 3PL?

The advantages of third-party logistics (3PL) services are not limited to specific sectors; businesses across the spectrum can find value in outsourcing logistics operations. Here are a few examples of sectors that can benefit significantly from the expertise of a 3PL:

E-commerce businesses can greatly benefit from a 3PL's ability to manage complex supply chains and ensure timely delivery to consumers. With the continuous growth of online shopping, efficient logistics are crucial for maintaining customer satisfaction and competitive advantage.

Retail companies, which often have diverse product ranges and require efficient distribution channels, can streamline operations and reduce costs by partnering with a 3PL. This partnership allows retailers to focus on their core business activities while ensuring their products are delivered efficiently.

A 3PL handles shipping logistics for manufacturers, allowing them to focus on producing quality goods and improving productivity without dealing with supply chain complexities.

Startups, particularly in the dynamic phase of scaling up, may lack the in-house resources to handle a burgeoning supply chain. A 3PL can provide the necessary support to manage growth effectively, ensuring that logistical challenges do not hinder the company's expansion efforts.


Navigating today's competitive and fast-paced business environment demands an efficient and adaptable supply chain. Partnering with a 3PL helps companies reduce costs, improve efficiency, and scale operations to meet market demands.

From small e-commerce startups to large-scale retailers, the strategic use of 3PL services can be a game-changer, helping businesses to streamline their supply chain operations and achieve their strategic objectives. If you're seeking to optimize your supply chain and bolster your bottom line, the time to consider a partnership with a 3PL could be now.

Contact Jillamy

Jillamy offers a wide range of specialized services in third-party logistics (3PL), making them a standout choice for businesses of all sizes looking to optimize their supply chain operations. Their expertise spans truckload shipping, less than truckload (LTL), intermodal freight services, warehousing solutions, and dedicated service options, each meticulously designed to streamline logistics and drive operational efficiency.

Navigating the complexities of global trade is simplified with Jillamy, whose proficiency in managing regulatory requirements and customs for international shipments provides businesses with the confidence to expand into new markets seamlessly. Jillamy's dedication to personalized service ensures that each client receives tailored strategies aligned with their unique needs and growth objectives.

Furthermore, Jillamy leverages advanced technology platforms that offer real-time visibility and data-driven insights. These tools empower businesses to make informed decisions, optimize transportation routes, refine inventory management, and enhance final mile delivery, all contributing to operational excellence and customer satisfaction.

In conclusion, Jillamy serves as a strategic partner for companies aiming to boost supply chain agility, reduce costs, and achieve sustainable growth in today's competitive environment. By choosing Jillamy as your 3PL provider, you can focus on core business activities while benefiting from a scalable logistics solution customized to meet your evolving business requirements.

Contact us today to learn more about how Jillamy can transform your supply chain operations and drive your business forward.

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